EFFECTIVE JUNE 1ST
Our gym will be broken into zones, and within each zone we will manage a capacity. Our staff will be monitoring each zone's capacity so that no one feels overwhelmed. If you'd like to "change zones", we ask that you "check-out" of your current zone, and check-in to the newly desired zone. This gives us the ability to closely manage capacity/zone(s).
We encourage everyone to respect the 2m rule, however if your "group" (of 6 or less) feels comfortable in closer proximity, that's fine, so long as you respect people outside your group.
Our staff will be constantly on the move disinfecting the gym, keeping it as clean and sanitized as possible. We will be paying close attention to the usage of the gym, in every aspect, so that we can make sure things are ready for the next user.
Every guest in Arq will be required to sanitize and wash their hands UPON ENTRY. Every time you leave a zone, you will be required to wash and/or sanitize your hands. When you use part of the gym (like a roped climb), when finished, we ask that you sanitize your hands. There will be sanitization stations in every zone. If any guest is sick, we ask that you NOT come to the gym.
Our staff will do their best to communicate the new protocols, so that you have a clear understanding on how to operate at Arq. We also ask you, the guest, to communicate where you're at, so that we as staff, as well as other guests, know where you're at.
Upon re-opening, within the parameters of our new protocols, usage of the entire gym will resume. Groups, instruction, etc will be available, but under new guidelines. Check with our staff, or send us an email with any questions.
Interior Health gave all fitness centres the green light to open on May 19th. We’re working with the Climbing Wall Association, as well as CEC- Climbing Escalade Canada, to ensure that we have the highest protocols and standards in place to ensure the safety of our guests and staff as soon we re-open our doors. We are updating our facility policies and already pretty intense cleaning protocols. We're also retraining staff.
So while we would love nothing more than to re-open on May 19th, we’re taking a wee little bit more time.
Stay tuned as we'll be able to get more details into your hands next week for things such as membership details and summer camps.
Plus, we’ve been really working really hard at getting little projects done and re-setting all of the routes. So we have some cleaning up to do too... and snacks to restock.... 😉
Bookings for camps will become available when a clear direction has been given by interior health. Expect bookings to open June 1st, but check with our facebook page for direct/up-to-date information.