Memberships

Membership

FAQs

What is an Arq Membership?


Our memberships give you the best deal for the best climbing. Members are those who are committed to an EFT contract or who pre-pay for an entire year (check out our Memberships page for pricing). Our members get deals, unlimited climbing, unlimited yoga, unlimited playing, discounts in our retail store, and so much more! Plus, we open early on Tuesdays and Thursdays from September - June, so you can get your day started the right way!




How can I sign up for a membership? What do I need to provide?


You can sign up at the front desk at anytime we're open. All you need is a form of payment (Visa, Visa Debit, or Mastercard if signging up for a month-to-month membership).




What benefits do Members receive?


As a member of Arq, you receive the following benefits: - unlimited climbing - free yoga classes - discounted fitness classes - unlimited use of fitness equipment and free weights - free top-rope and lead belay tests - discounted rates on all programming - free Arq Level 1 (learn how to top-rope belay) course - 10% off any item in our retail store (excluding already discounted items) - 2 buddy passes per month (per membership)




As a Member, do I get to bring friends at a discount?


You bet! Every membership is automatically issues 2 guest passes every month. The electronic pass is automatically added to your account and is tracked by the computer. You can use your guest pass for your friends when they check-in (you must be there in person for them to use it). Once the passes have been used, you must wait until the following month. They don't accrue on your account. Guest passes cover the day pass only - rental gear is not included. Members that have frozen their account may not use the guest passes for themselves or others during the freeze.




Can I put my membership on hold if I'm away for a little while?


Absolutely! Monthly Membership may be frozen for $8/month. The freeze begins on the 1st of a month, and deadlines for requests to freeze must be sumbitted before the last day of the month. For example, to freeze beginning September 1st, you must submit your request to freeze by August 31st. To freeze, simply visit our online Membership Change Request form!




What if I don't have my own equipment?


That's okay! If you want to buy your own, our members receive 10% discount on all retail purchased. If you want to keep it simple, you can also choose to add on rentals to your membership, so you're always fully covered and you never have to worry about forgetting anything, anywhere. Even better? New members get 30 days of rentals included if you need it. So if you're waiting to see what you'll want/need, we've got you covered.





WAIVER

Create your account, complete the waiver, and be ready for your next adventure:

HOURS

M, W, F || 9:00am - 10:00pm

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Tu, Th || 6:00am - 10:00pm

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Saturday || 10:00am - 10:00pm

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Sunday || 11:00am - 8:00pm

**check facebook for holiday hours**

CONTACT

1924 Industrial Rd 2
Cranbrook, BC V1C 6R2


(250) 489-0620

info@climbarq.com

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