Our gym will be broken into zones, and within each zone we will manage a capacity. Our staff will be monitoring each zone's capacity so that no one feels overwhelmed. If you'd like to "change zones", we ask that you "check-out" of your current zone, and check-in to the newly desired zone. This gives us the ability to closely manage capacity/zone(s).
We encourage everyone to respect the 2m rule, however if your "group" (of 6 or less) feels comfortable in closer proximity, that's fine, so long as you respect people outside your group.
Our staff will be constantly on the move disinfecting the gym, keeping it as clean and sanitized as possible. We will be paying close attention to the usage of the gym, in every aspect, so that we can make sure things are ready for the next user.
Every guest in Arq will be required to sanitize and wash their hands UPON ENTRY. Every time you leave a zone, you will be required to wash and/or sanitize your hands. When you use part of the gym (like a roped climb), when finished, we ask that you sanitize your hands. There will be sanitization stations in every zone. If any guest is sick, we ask that you NOT come to the gym.
Our staff will do their best to communicate the new protocols, so that you have a clear understanding on how to operate at Arq. We also ask you, the guest, to communicate where you're at, so that we as staff, as well as other guests, know where you're at.
– MISSION STATEMENT –
Arq is the foundation for opportunity in movement; creating a social and connecting environment that’s safe and inviting. Through climbing, our desire is to engage with everyone in our community, as well as inspiring growth that extends far beyond our walls.
We are built for community, for the social aspect, for the love of climbing, and most importantly…it’s built for your entire family. The goal at ARQ is to provide you with the best customer service possible, so that you have a great experience…every time. Our facility features state of the art climbing walls, a fun zone with a crazy awesome playground, dedicated toddler area, and climbing walls built for youth and adults to have fun, a fitness area, yoga studio, retail and café.